By participating in this Contest, I confirm that I have read, understood, and agreed to be bound by the following Terms & Conditions.
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Organizer and Contest Period
1.1 RB (Health) Malaysia Sdn. Bhd. (“RBH”) is the organizer of the Reckitt Dettol Campaign – November-December 2026 (“Contest”).
1.2 The Contest runs from 1 November 2026, 00:00 hrs – 31 December 2026, 23:59 hrs (“Contest Period”).
1.3 RBH reserves the right to modify the Contest Period at any time without prior notice.
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Eligibility
2.1 The Contest is open to all Malaysian citizens aged 18 years and above.
2.2 The following individuals are not eligible: employees, directors, agents, distributors, retailers, advertising agencies of RBH, and their immediate family members (spouse, parents, parents-in-law, siblings, and children).
2.3 RBH reserves the right to require proof of age and identity at any time.
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Participation Method
3.1 To participate, eligible participants must, during the Contest Period:
3.1.1 Purchase Requirement
Purchase RM50 and above worth of Dettol products (including 1 x washing machine cleaner) in one (1) single receipt (“Proof of Purchase”) from any MR DIY / MR Dollar offline or official online store in Malaysia.
3.1.2 Submission Requirement
• Submit via WhatsApp to +60 16-321 8640:
o a clear photo of the original receipt,
o full name (as per NRIC), and
o NRIC number.
• Participants must retain the original physical receipt for verification if selected as a winner.
3.1.3 Online Stores
Official online stores include (non-exhaustive): https://mrdiy.com.my/?srsltid=AU7gw4XrcX4HHPBT9-zEn3GuWriHGu2ZfLr0a8i0U7prI3f4_eNyhELV
3.2 Each submission must be supported by a valid Proof of Purchase. Screenshots of online receipts with proper item descriptions are acceptable.
3.3 RBH reserves the absolute right to reject any submission that is duplicated, unclear, altered, incomplete, fraudulent, or suspicious in any way.
3.4 Participants may submit multiple entries but may only win once unless stated otherwise.
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WhatsApp Submission Disclaimer
4.1 Submissions are made through WhatsApp, a third-party platform not controlled by RBH.
4.2 Participants submit information at their own risk.
4.3 RBH shall not be liable for:
• transmission errors,
• data loss,
• unauthorized access, or
• technical issues relating to WhatsApp or telecommunication networks.
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Prizes
5.1 Contest Prizes:
• Grand Prize: 3 X All-expenses-paid Trip to Japan for 2 (worth up to RM10,000 per winner)
• Consolation Prize: 90 X RM50 Touch ‘n Go reload PIN
5.2 RBH may substitute any prize with another of similar value without notice.
5.3 All prizes are non-transferable, non-exchangeable, and not redeemable for cash.
5.4 Prizes are provided on an “as-is” basis without warranty of any kind.
5.5 RBH makes no representation regarding the merchantability, quality, or suitability of the prizes.
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Prize Delivery and Ownership
6.1 RBH will determine the arrangement for prize delivery or collection.
6.2 Participants must provide accurate contact information.
6.3 Risk of loss, damage, theft, or misuse of prizes transfers to the winner upon delivery/dispatch, including digital vouchers.
6.4 RBH is not responsible for:
• prizes lost in transit,
• delayed delivery,
• expired vouchers, or
• issues arising from third-party providers.
All such issues must be directed to the relevant provider.
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Winner Selection and Notification
7.1 Winners will be selected via a computerized random draw or such method as determined by RBH in its sole discretion.
7.2 RBH will attempt to contact winners via WhatsApp or phone up to three (3) times within 72 hours.
7.3 If the winner cannot be contacted or fails to provide required verification, RBH may:
• forfeit the prize, and
• select an alternate winner.
7.4 RBH’s decision on all matters relating to the Contest is final, binding, and not subject to appeal.
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Verification, Fraud Control & Disqualification
8.1 RBH reserves the right to require participants to provide:
• original receipts,
• NRIC or relevant ID,
• additional documentation for verification.
8.2 RBH may, at its sole discretion, disqualify any participant for:
• tampering with submission processes,
• submitting fraudulent receipts,
• providing false information,
• abusing Contest mechanics, or
• violating these Terms & Conditions.
8.3 RBH may reject or cancel any entry at any time and for any reason, even after a participant has been notified of a provisional win.
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Publicity and Usage Rights
9.1 By participating, participants grant RBH a perpetual, worldwide, irrevocable, royalty-free licence to use their:
• name,
• image,
• photograph,
• voice,
• statements,
• submissions,
in any media for advertising, marketing, publicity, and promotional purposes, without further compensation.
9.2 Participants waive any moral rights over such materials.
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Personal Data Protection (PDPA)
10.1 By participating in the Contest, participants consent to RBH, its affiliates, representatives, agents, service providers and authorised third parties collecting, using, disclosing, processing and transferring their personal data for purposes relating to the administration and operation of the Contest, including participant verification, winner selection, prize fulfilment, publicity activities, compliance with legal obligations, and handling enquiries or disputes.
10.2 Personal data collected may include, without limitation name, NRIC/passport number, telephone number, email address, photographs, images, proof of purchase, receipt details and any other information submitted in connection with the Contest.
10.3 Personal data may be disclosed to and processed by RBH's affiliates, advertising and promotional agencies, fulfilment vendors, prize suppliers, technology and data-hosting providers, professional advisers, regulatory authorities, or other third parties engaged by RBH for the purposes stated above, whether within or outside Malaysia.
10.4 Where personal data is transferred outside Malaysia, RBH will take reasonable steps to ensure that such personal data receives a level of protection substantially similar to that required under applicable Malaysian data protection laws.
10.5 Participants are responsible for ensuring that all personal data provided is accurate, complete and up to date. Failure to provide required personal data may result in a participant being unable to participate in the Contest, be contacted, or receive any prize.
10.6 Participants may request access to, correction of, or limitation of the processing of their personal data, or withdraw consent (where applicable), by contacting RBH through the contact details set out in these Terms and Conditions. Withdrawal of consent may affect RBH's ability to administer the participant's participation in the Contest or fulfil any prize entitlement.
10.7 Personal data will be retained only for as long as reasonably necessary to fulfil the purposes described above or as required by applicable laws, after which such data may be deleted, anonymised, or securely destroyed.
10.8 By participating in the Contest, participants acknowledge that they have read and understood RBH's Privacy Policy and agree to the processing of their personal data in accordance with these Terms and Conditions and the Privacy Policy.
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Limitation of Liability
To the fullest extent permitted by law, RBH shall not be liable for any loss, damage, injury, or claim arising from or in connection with:
• participation in the Contest,
• technical failures,
• theft or unauthorized access,
• third-party errors,
• prize usage or defects,
• cancellation or changes to the Contest.
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Contest Modifications
RBH may, at any time and without prior notice:
• amend, add to, or modify these Terms & Conditions,
• cancel, suspend, or terminate the Contest,
• vary the mechanics or prizes.
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Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of Malaysia, and any dispute shall be resolved exclusively in the courts of Malaysia.
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Severability and Non-Waiver
14.1 If any provision is found invalid, the remaining provisions remain in full force.
14.2 RBH’s failure to enforce any provision does not constitute a waiver of its rights.
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Language
This Contest’s Terms & Conditions are provided in English only.
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Contact
For enquiries:
Facebook: https://www.facebook.com/DettolMalaysia
Phone: 1800-888-839 (Mon–Fri, 9:00 AM – 6:00 PM, excluding Public Holidays)
